Frozen Dessert Industry & Machine Articles — Scoop School

Do customers really want to see how their ice cream is made? Yes! They do. Mr. C of scoop school suggests giving your customers access to the ice cream making process especially if you have the ease of using batch freezers. The process is very fun for customers and people love to see where their food comes from. If your business is not in a position to give customers access to this sight, there are other alternatives. Mr. C suggests using a live stream that can portray the ice cream making process, as well as having content videos on a...

In this segment of Scoop School, Mr. C addresses the pros and cons of having a child's-size cone.  What are the pros? A lot of the time you'll run into customers with kids and families, and their children won't be able to finish the regular portion "small" size. For instances like this, a kid's cone is crucial. Providing your customers with kid's cones will gives parent's ease that their child won't waste their money and it gives business owners ease that they're not wasting product.  What are the cons? More often that not, adults will try to order the kid's...

 Scoop School gives us tips on putting nontraditional items on your ice cream menu. Your menu board should be as simplistic as possible. You don't want to draw customers in just to make them read! 👎 With that being said, you don't want too many words. And with nontraditional menu items, you'll need to explain to your customer what it is. If your menu is composed of a bunch of random ice cream puns to create your menu, you may find your customers are more confused than intrigued.  This is because without some sort of picture or paragraph for reference,...

Getting creative in the ice cream business is essential for keeping clientele. By serving nontraditional and original recipes in your ice cream store, you offer a product your customers can get nowhere else. This is how you start bringing in the dough.   However, you may find yourself in the grocery store one day searching for new ingredients to put in your ice cream. You stumble across something like peanut butter and think “an original PB and banana sundae”. Now while this may sound tempting and adventurous, you may want to think twice about just using any store-bought ingredient in your ice cream...

 In this segment of Scoop School we get some insight on how to prevent weathering from damaging our machines during an off season.  In the colder months, your ice cream sales may see a slight decrease. You don't want your used ice cream machines or your batch freezers to experience maintenance issue from simple overlooked things such as standing water. Standing water in the machine can freeze during your winter season, especially if they're not being actively used. Scoop School suggests getting in contact with your manufacturer at the beginning of the winter season, and at the end of the...