Frozen Dessert Industry & Machine Articles — ice cream shop

In honor of Women's History Month, it's fitting to spotlight the monumental contributions of women to the ice cream industry, a sector that has brought joy and sweetness to countless lives. Two pioneers, Nancy M. Johnson and Agnes Bertha Marshall, stand out for their innovative spirit and technical ingenuity, setting the stage for the modern ice cream industry. NANCY M. JOHNSON Nancy M. Johnson, an American inventor, transformed ice cream production with her hand-cranked churn in 1843, marking a significant leap from the labor-intensive "pot freezer" method. Prior to her invention, ice cream was made by stirring ingredients in a...

What is a Heat Treatment? Heat treatment is a feature added to a soft-serve or milkshake machine  to reduce the frequency of thorough cleaning through heating the mix hopper to  66°C (151°F) few days, typically in the middle of the night (based on the machine's settings). This process destroys microorganisms, ensuring the hygiene and safety of the products served. Unlike a regular soft serve machine that requires complete disassembly and cleaning by hand every 3-5 days, a machine with heat treatment allows you to stretch those cleanings to 14 - 28 days before needing to disassemble and deep clean. These machines are equipped with...

Do customers really want to see how their ice cream is made? Yes! They do. Mr. C of scoop school suggests giving your customers access to the ice cream making process especially if you have the ease of using batch freezers. The process is very fun for customers and people love to see where their food comes from. If your business is not in a position to give customers access to this sight, there are other alternatives. Mr. C suggests using a live stream that can portray the ice cream making process, as well as having content videos on a...

Building brand equity can be as simple as a straw. Scoop School gives us the rundown on how to build brand equity with your business' inventory.  Brand equity is conveying a consistent and concise message to your customers through logos, branding, and/or merchandising. This message encourages your customer to identify with your brand in unmarked objects. For example, we all have come to love Baskin-Robbins ice cream, but there's a reason we can't see pink straws without thinking of them first. This is because Baskin-Robbins has built a reinforced message with their pink straws and matching spoons to remind their...