2017 Emery Thompson 12 NW
Original price was: $35,000.00.$19,995.00Current price is: $19,995.00.
Serial #: 36992
Power: 1-Phase (220V)
Cooling: Water Cooled
1 in stock
Machine Prep & Inspection
- Machines & Equipment Ship FREE (Contiguous U.S.)
- Parts & Supplies Ship Free $200+
Description
Emery Thompson 12 NW Batch Freezer
12-Quart | Ice Cream, Gelato & Sorbet | Water-Cooled | Floor Model
The Emery Thompson 12 NW is the entry point into Emery Thompson’s legendary batch freezer lineup — and it carries the full weight of that legacy in a 12-quart machine. It produces 3 gallons per batch and 12 gallons per hour of homemade ice cream, super-premium ice cream, gelato, frozen yogurt, custard, dairy-free ice cream, fresh fruit sorbets, frozen lemonade, Italian ice, and sherbet. Operators step up to the 12 NW when they’re ready to move past a countertop test machine into genuine production volume — with the same hands-on simplicity, durability, and full control over inclusions and overrun that have made Emery Thompson the standard for over a century.
Key Features
- 12-Quart Batch Capacity – Produces enough volume per batch to support steady daily production without the size or cost of a 24- or 44-quart machine
- Infinite Overrun Control (IOC) – 12 different presets let you select the right dasher speed to create the perfect overrun and texture for any frozen dessert
- Add Inclusions Directly to the Barrel – Add cookies, candies, fruits, or any other ingredient directly into the machine while it runs — no separate folding step required
- Water-Cooled System (NW Model) – Efficient, consistent cooling performance even in high-temperature or high-volume production environments
- 3¼ HP Copeland Scroll Compressor & 3 HP Dasher Motor – Reliable, heavy-duty components built for nonstop commercial production
- Minimal Electronics, Maximum Durability – Emery Thompson’s design philosophy favors mechanical simplicity over complex electronics — fewer components to fail, simpler service, decades of reliable use
- Broad Product Versatility – Produces ice cream, gelato, sorbet, custard, Italian ice, sherbet, and dairy-free frozen desserts from a single machine
Best Fit For
- Ice cream shops and gelaterias scaling up from a countertop test machine to genuine production volume
- Universities, colleges, culinary schools, and cruise lines needing reliable batch production
- Small-scale wholesale producers and restaurants building a house-made frozen dessert program
- Operators who value mechanical simplicity, full inclusion control, and decades of proven reliability
Confirm Before Buying
- Electrical service varies by configuration — available in 208-230V single-phase, 208-230V three-phase, 380V three-phase, and 440V three-phase; confirm your location’s service matches before purchasing
- Water-cooled — requires a dedicated water supply and drain at the installation location
- This is a batch freezer, not a soft serve machine — it produces hard-pack batches for scooping or panning, not continuous dispensing
- If you anticipate scaling beyond 12-quart batches, the Emery Thompson 24 NW may be a better long-term investment — Slices can help assess the right fit
Why Buy From Slices
This Emery Thompson 12 NW is a Slices Certified™ refurbished machine — inspected, cleaned, and tested by our in-house technicians and priced 40–70% less than new. Emery Thompson batch freezers are built to last a lifetime, and buying through Slices means you get a thoroughly vetted unit, warranty coverage, and a team that knows this equipment inside and out.
Not sure if the 12 NW is the right fit for your production needs? Contact Slices Concession before you buy — we’ll help you confirm electrical requirements and whether this is the right machine for your operation.
Specifications
| Manufacturer | Emery Thompson |
|---|---|
| Model | 12 NW |
| Power Type | 1-Phase (220V) |
| Cooling Type | Water Cooled |
| Year | 2017 |
| Installation | Floor |
| Barrel Capacity (Qt) | 12 |
| Voltage | 208-230V |
| Certifications | NSF, UL Listed |
| Condition | Slices Certified (Renewed) |
Comprehensive 30/90-Day Warranty
We stand behind the quality and performance of our Slices Certified™ machines. Purchase with confidence, knowing that your investment is protected with our industry-leading warranties.
Guaranteed Performance Upon Arrival
We guarantee your machine will be in working condition upon arrival. If it isn’t, we will cover the costs to repair it. Please note that this guarantee applies only to machines that have been properly installed by a qualified professional. Damage resulting from improper installation is not covered under this guarantee.
30-Day Parts and Labor Warranty
For the first 30 days from the date of delivery, we provide a full parts and labor warranty. If your machine experiences any issues, we will cover the cost of parts and labor to get it back up and running quickly.
90-Day Parts Warranty on Motors and Compressors
In addition to our 30-day comprehensive warranty, we offer a 90-day parts warranty specifically for the motors and compressors. Should these critical components fail within the first 90 days, we will supply the necessary parts at no cost to you.
How to Claim Your Warranty
If you experience any issues with your machine, please contact our customer support team. We will guide you through the process to ensure your machine is repaired swiftly and efficiently.
- Contact Us: Reach out to our support team at [email protected] or (800) 660-8646.
- Provide Details: Share the specifics of the issue, including any relevant photos or videos.
- Assessment: You’ll speak directly with our technician to help assess the problem, troubleshoot it, or determine the necessary repairs.
- Repair: We will arrange for the required parts and labor to resolve the issue promptly.
Our Commitment
We are committed to providing high-quality equipment and exceptional customer service. Our warranty is a testament to our confidence in the machines we sell and our dedication to your satisfaction. Purchase with peace of mind, knowing that we’ve got you covered.
Payment & Shipping Details
Accepted Payment Options
We accept ACH, wire transfers, and credit cards (please note a 3% fee applies to credit card payments). Financing is also available through our third-party partners—ask us for details.
Shipping Details
Free Shipping for Machines & Equipment in the Contiguous U.S.
Machines and equipment are professionally crated and shipped for free within the contiguous U.S. Orders typically take 2–4 weeks to prep for shipment. We’ll coordinate with you to schedule the best shipping method and delivery window.
Parts & Supplies
- Free Shipping on orders over $200
- $15 Flat Rate on orders under $200
Shipping Outside the Contiguous U.S.
For locations outside the contiguous U.S.—including Alaska, Hawaii, and international destinations—professional crating is included for free, but shipping costs are not included in the purchase price. Please contact us for a custom quote. We will work closely with you to find the most cost-effective shipping options.
Delivery Process
Our shipping partner will provide tracking information and expected delivery dates once your order is on its way. Please ensure someone is available at the delivery location to receive and inspect the machine upon arrival.
Important Notes
- Inspection: Carefully inspect your machine upon delivery. Any damage or issues must be reported immediately to both the shipping company and our customer service team.
- Installation: Machines must be installed by a qualified professional to ensure proper operation and maintain warranty coverage.
- Timing & Coordination: We strive to coordinate each shipment to arrive promptly and safely according to your needs.
If you have any questions or need a detailed shipping quote—especially for orders outside the contiguous U.S.—please contact us. We’re here to help!













